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TERMS OF SERVICE

These Terms Of Service (“Terms”) are a legal agreement between You or the Company You represent (“You” Or “Your”) and www.curd.network (“Us,” “We” Or “Our”) governing Your access & use of our services. By accepting these terms, either through clicking to signify acceptance, setting up a user account or simply by using our services, you agree to be bound by all of their provisions, with immediate effect. You represent and warrant that You have the authority to enter into these terms on Your (and your company’s) behalf. If You do not agree with these terms, You should not indicate acceptance and may not use the services.

This Application is created, owned and operated by CURD Labs Limited, having its registered office at Intershore Chambers, Road Town, Tortola, British Virgin Islands.(hereinafter referred to as “We”, “Our”, and “Us”). We intend to ensure your steady commitment to the usage of this Application and the services provided by us through our application “www.curd.network”(“Application”)

  • For the purpose of these Terms of Use (“Terms of Use”), wherever the context so requires, “We”, “Our”, and “Us” shall mean and refer to the Application.
  • “You”, “Your”, “Yourself”, “User” shall mean and refer to natural and legal individuals who shall be users of this Application provided by us and who is competent to enter into binding contracts, as per concerned laws.
  • “Third Parties” refer to any Application or individual apart from the Users and the creator of this Application.

GENERAL TERMS :

  • The headings of each section in these Terms of Use are only for the purpose of organizing the various provisions under these Terms of Use in an orderly manner and shall be used by you to interpret the provisions contained herein in a manner as may apply to you. Further, it is specifically agreed by you that the headings shall have legal or contractual value on your usage of the Application.
  • The use of this Application is solely governed by these Terms of Use, Privacy Policy that may be uploaded on the Application and any modifications or amendments made thereto by us from time to time, at our sole discretion. If you as a user continue to access and use this Application, you are agreeing to comply with and be bound by the following Terms of Use and Privacy Policy.
  • You expressly agree and acknowledge that these Terms of Use and Privacy Policy are co-terminus in nature and that expiry/termination of either one will lead to the termination of the other.
  • You unequivocally agree that these Terms of Use and the Privacy Policy constitute a legally binding agreement between us, and that you shall be subject to the rules, guidelines, policies, terms, and conditions applicable to your use of the Application, and that the same shall be deemed to be incorporated into these Terms of Use and shall be treated as part and parcel of the same. You acknowledge and agree that no signature or express act is required to make these Terms of Use and the Privacy Policy binding on you and that your act of visiting any part of the Application constitutes your full and final acceptance of these Terms of Use and the Privacy Policy.
  • We reserve the sole and exclusive right to amend or modify these Terms of Use without any prior permission or intimation to you, and you expressly agree that any such amendments or modifications shall come into effect immediately. If you do not adhere to the changes, You must stop using the Application at once. Your continued use of the Application will signify your acceptance of the changed terms.

APPLICATION OVERVIEW :

CURD is a Social media Application where you can search or get referred or give reference for anything like a product, services, people, businesses, etc. Reference helps to build trust among people and common connections helps to achieve that. You can incentivize your connections for referring or recommending your business, product or service. We also provide a socially proofed search engine among other features.

Personalized Recommendations to Connections: By utilizing our CURD App ("the App"), you acknowledge and agree that we may leverage the data you provide, including your personal engagement, preferences, and purchase history within the CURD App, to create personalized recommendations for products, services, or businesses. These recommendations may be directly shared with your connections within the CURD App.

Basis of Recommendations: The CURD App's recommendation feature utilizes advanced algorithms that analyze your individual interactions, preferences, and purchase behavior. These insights are used to generate tailored recommendations for products, services, people or businesses that may be of interest to you and your connections.

Direct Sharing with Connections: To enhance social interactions within the CURD App, these personalized recommendations, based on your personal engagement and purchase history, will be shared directly with your connections. This ensures that the recommendations are specifically curated to align with your individual interests and experiences.

Data Security: We prioritize the security of your data and employ industry-standard measures to protect it. Your information is stored securely, and we take all necessary precautions to prevent unauthorized access, disclosure, or alteration.

Consent: By continuing to use the CURD App, you consent to the processing of your data for the purpose of generating personalized recommendations and sharing them with your connections as described in this clause.

REGISTRATION :

Registration on the Application is mandatory for Users of the Application. The Users can register by providing the following information:

  • Email ID
  • Name
  • Title/Designation
  • Personal Interest
  • Professional Interest
  • Photo (Optional)

CURD Coins & Wallet :

CURD coins are loyalty points awarded to users as a digital representation of the marketing packages they purchase within the CURD app. The app serves as a facilitator, agent, marketplace or platform provider, enabling users to engage, advertise, promote and incentivize each other based on their interactions.

CURD coins are awarded to users as a digital representation of the marketing packages they purchase, facilitating engagement within the CURD app. These coins cannot be traded between users of the CURD app; but they can be transferred to other users, can be granted as part of transactions within the app and can be returned to CURD and cashed out.

Acquisition:

Users can buy CURD coins as digital representation of marketing packages through the CURD app. The details of the transaction, including any applicable service fees for processing the purchase, are clearly outlined at the time of purchase.

Redemption and Cashing Out:

Users can return CURD coins to CURD and cashout through the available methods within the app. CURD coins, as loyalty points upon the purchase of marketing packages, can also be used to acquire additional marketing packages within the CURD app. This allows users to utilize their accumulated loyalty points to engage further with the services and features offered by CURD, enhancing their experience and participation within the platform. This redemption process is subject to service fees, which cover platform maintenance and operational costs. CURD coins are exclusively for use within the CURD eco-system and cannot be transferred to external wallets or bank accounts.

Pricing and Fees:

A service fee is applied for the usage of the CURD marketplace, where users can engage in activities such as lead generation through referrals, word-of-mouth marketing, advertising, and promotions. This fee supports the maintenance and operation of the marketplace, ensuring that CURD can continue to provide a robust platform for users to effectively promote their services and grow their business networks. CURD will provide information on the service fees associated with the acquisition and redemption of CURD coins. Any applicable fees and taxes related to the transactions within the CURD app will be clearly disclosed to the users. Since CURD coins represent loyalty points rather than a tradable currency, the value of a CURD coin is represented in multiple currencies inside the CURD app.

Invoicing:

CURD will issue invoices for the purchase of marketing packages, which correspond to the awarding of CURD coins as loyalty points. CURD will also issue invoices when users buy other packages on the app or wherever deemed necessary. Invoices are sent through email or other digital channels immediately following the transaction. CURD commits to the timely delivery of these invoices, although unforeseen circumstances may occasionally cause delays. In the event that an invoice is not received within 24 hours, users are encouraged to contact CURD's support team at support@curd.network. Users are advised to maintain accurate and updated contact information to facilitate prompt delivery of all correspondence.

GENERAL TERMS

Compliance: All transactions involving CURD coins must comply with applicable laws and regulations. CURD reserves the right to refuse any transactions that violate legal standards or its policies.

Transaction Limits: CURD may impose limits on the marketing package users can acquire or redeem within a certain period. Any such limits will be communicated within the CURD Wallet.

Dispute Resolution: In the event of a dispute related to the acquisition or redemption of CURD coins through the marketing package, users should contact CURD's support team for assistance at support@curd.network. CURD will facilitate resolution in accordance with its policies but does not guarantee restitution.

Amendments and Notifications: CURD reserves the right to modify these procedures at any time. Changes will be effective immediately upon posting in the updated Terms of Use or communicated directly to users.

Coin Transfers:

CURD allows the transfer of CURD Coins between users' wallets. Once coins are transferred, they are non-refundable.

Users must ensure the accuracy of the recipient's wallet ID to prevent misdirected transfers.

Prohibited Uses: The CURD Wallet may not be used for any unlawful activities, including but not limited to money laundering, financing terrorism, or engaging in fraudulent transactions. CURD reserves the right to suspend or terminate wallet access for users suspected of such activities.

Dispute Resolution: Any disputes related to transactions within the CURD Wallet should be reported to CURD's support team for resolution. CURD will review disputes on a case-by-case basis but is not obligated to mediate disputes between users regarding transfers or sales.

Limitation of Liability: CURD shall not be liable for any losses incurred due to market fluctuations, unauthorized access to wallets resulting from user negligence or the suspension of wallet services in compliance with regulatory requirements. Users are responsible for maintaining the security of their account credentials and must ensure proper safeguards are in place to protect their wallet information.

Amendments to the Terms: CURD reserves the right to amend these Terms of Use at any time. Users will be notified of significant changes, and continued use of the wallet constitutes acceptance of the new terms.

Contact Information: For any questions or concerns regarding the CURD Wallet Terms of Use, please contact support@curd.network.

Technical Circumstances and Transaction Irreversibility

- Technical Circumstances: Users acknowledge that technical issues, both foreseeable and unforeseeable, may occasionally prevent or delay transactions, including buying marketing packages as CURD coins or cashing out CURD coins.. While CURD commits to maintaining a robust technical infrastructure, certain situations such as server downtime, maintenance, or external network issues may temporarily impact transaction capabilities.

- Transaction Security and OTP Authorization: For the security of transactions, CURD employs a One-Time Password (OTP) verification process. When you provide an OTP for a transaction, you authorize CURD to proceed with debiting CURD Coins from your wallet, whether for peer-to-peer (P2P) transfers or cash-out purposes. Users must ensure the security of their OTPs and verify transaction details before submission since all transactions authenticated by an OTP are final and irreversible.

Bankruptcy, Bank Closure, and Wallet Security

- Bankruptcy Clause: In the unlikely event of CURD's bankruptcy or insolvency, transactions may be halted, and the ability to cash out may be suspended. CURD will adhere to legal and regulatory frameworks to address such circumstances, prioritizing lawful and fair treatment of users' assets.

- Bank Closure Impact: Should a bank or financial institution holding CURD's operational accounts face closure or operational disruptions, CURD will take reasonable steps to minimize impact on users. However, such events may temporarily affect CURD's ability to process transactions, including cash-outs.

- Wallet Hacking and Third-Party Breaches: CURD implements stringent security measures to protect user wallets from unauthorized access. However, in the case of wallet hacking or breaches due to third-party actions beyond CURD's reasonable control, CURD will investigate and take appropriate actions to address the issue. Users are responsible for maintaining the confidentiality of their wallet credentials and must notify CURD immediately of any unauthorized use.

Limitation on Claims

Users acknowledge and agree that CURD is not liable for any losses, damages, or inconveniences suffered due to delays in transaction processing, service delivery, or any other delays arising from CURD's operations, whether such delays are within or beyond CURD's control. This includes, but is not limited to, delays caused by technical issues, system maintenance, regulatory reviews, or any unforeseeable circumstances that may impact the timing of transactions or services.

while CURD strives to ensure timely and efficient service, users understand that some processes may incur delays. Users hereby waive the right to claim any form of compensation or damages from CURD for losses attributed to such delays.

CURD commits to communicating any known or anticipated delays promptly and to taking reasonable steps to minimize their impact. However, CURD’s obligation under such circumstances is limited to providing status updates.

By using CURD’s services, including the CURD Wallet and the buying, selling, and transferring of marketing packages as CURD coins or our loyalty points, users agree to this limitation of liability and acknowledge that their recourse for any losses suffered as a result of delays is not against CURD.

By engaging in buying or selling CURD Coins, users agree to abide by these procedures, ensuring a secure and transparent transaction environment. For any questions or further clarifications, users are encouraged to contact CURD’s support team at support@curd.network.

Anti-Money Laundering (AML) Compliance

- Commitment to Compliance: CURD is fully committed to adhering to all applicable laws and regulations related to anti-money laundering (AML) and counter-terrorism financing (CTF). Our platform implements robust measures to detect, prevent, and report activities that might constitute money laundering or terrorist financing.

- Conditional KYC Requirement: The CURD platform is committed to preventing money laundering and ensuring the security of our transactions. As part of this commitment, completing our Know Your Customer (KYC) process becomes mandatory for users engaged in acquiring marketing packages as CURD coins worth more than USD 100. This threshold is established to balance user convenience with the need for regulatory compliance and risk mitigation.

- KYC Process for Eligible Transactions: Users who reach or exceed transactions involving USD 100 will be prompted to complete the KYC verification process. This involves submitting valid government-issued identification, proof of address, and other necessary documentation as required. The KYC process is designed to verify the identity of our users and is a crucial step in combating financial crimes, including money laundering.

- Continuous Monitoring: We monitor account activity to identify suspicious transactions. This includes, but is not limited to, monitoring the volume and frequency of transactions, the nature of the transactions, and any geographical factors. Users exhibiting irregular behavior may be subject to further review and reporting to relevant authorities without prior notice.

- Reporting Obligations: CURD complies with its legal obligations to report any suspicious activities to the relevant regulatory and law enforcement authorities. This may include disclosing user information as required by law.

- User Cooperation: Users agree to cooperate with any investigations related to AML compliance. This may include providing additional information or documentation to verify the source of funds or the nature of transactions.

- Restrictions: CURD reserves the right to refuse registration, suspend accounts, or terminate relationships with any user if there is reasonable suspicion that such user is engaged in illegal or unethical activities, including those related to money laundering or terrorist financing.

Amendments:

The AML policies and procedures of CURD are subject to change in response to evolving legal and regulatory frameworks. Users will be notified of significant changes, but it is the user’s responsibility to stay informed about the current AML clause.

Acknowledgment:

By using CURD, users acknowledge their understanding of and compliance with this AML clause and agree not to use the platform for any activities related to money laundering or terrorist financing.

Other Provisions:

- User Responsibility: Users are responsible for all transactions authorized by them, including those validated with an OTP. CURD advises users to exercise caution in all transactions and to regularly review their account activity.

- Changes and Notifications: CURD reserves the right to modify these terms, including procedures and policies related to technical circumstances, transaction irreversibility, and security measures. Users will be notified of significant changes through CURD's communication channels.

PAYMENT GATEWAY :

For making all payments for services on the Application, you shall be required to make payment for which you will be redirected to a third-party payment gateway, that we or our payment processing partners may have an agreement with. The payment gateway may additionally seek information from you to process the payment for your purchase and additionally may charge you the payment gateway charges that may be applicable. The payment gateway consists of Debit Card/Credit Card/Net Banking/ and other wallet options. You shall be governed under the concerned payment gateway’s Terms and Conditions and other Policies for the purpose of all payment-related aspects.

REFUNDS :

Overview: At CURD, we strive to offer our users the highest quality services, including access to CURD Coins, premium features, and subscription packages designed to enhance your experience on our platform. This policy outlines our stance on refunds for these services.

No Refund Policy

- CURD Coins Purchased: Once CURD Coins are purchased and credited to your account on CURD, they are considered final and non-refundable. These points can be used across the platform to access various activities. We encourage users to review their purchase decisions carefully before proceeding.

- Premium Services: Payments made for premium services or features on CURD are non-refundable. Premium services include but are not limited to advanced user functionalities, ad-free browsing, and enhanced profile visibility. Upon payment, these services are immediately available to the user, and thus we cannot offer refunds once a purchase is made. The list of our premium services can be found here.

- Subscription Packages: Subscriptions to CURD, including monthly or yearly plans, are non-refundable. Subscribers can cancel their subscription at any time to prevent future billings, but please note that we do not offer pro-rated refunds for the remaining period of the subscription once a payment is processed. The list of our subscription packages can be found here.

Cancellation Policy

To accommodate the needs and flexibility of our users, CURD allows for the cancellation of any services or subscription packages purchased through our platform, subject to the following terms:

- Time Frame for Cancellation: Users have the right to cancel any ongoing service or subscription up to 24 hours before the next scheduled billing date. To ensure a seamless cancellation process, we ask users to initiate the cancellation request within this time frame to avoid the subsequent billing cycle's charges.

- Effect of Cancellation: Upon successful cancellation within the specified time frame, the service or subscription will not be renewed for the next billing cycle. Please note that previous payments made for the current billing period are non-refundable, as outlined in our Refund Policy. The service or subscription will remain active and accessible until the end of the current billing period.

- Failure to Cancel Within the Time Frame: If the cancellation request is not made 24 hours before the next billing date, the subscription or service will be automatically renewed, and the user will be charged for the subsequent billing cycle. We encourage users to manage their subscriptions actively and reach out to our support team with any questions or concerns regarding their services.

- Changes to Cancellation Policy: CURD reserves the right to update or modify this cancellation policy at any time. Users will be notified of any significant changes to the policy terms. Continued use of CURD's services and subscriptions after such modifications will constitute acceptance of the new terms.

For any further assistance or queries regarding our cancellation policy, please do not hesitate to contact us at support@curd.network. Our dedicated team is here to support you and ensure a satisfactory experience on the CURD platform.

Points Transfer Policy

- Points Transfers Between Users: CURD allows users the functionality to transfer CURD Coins amongst themselves. These transfers enable users to reward, gift, or exchange CURD Coins within the community, fostering a vibrant and interactive user experience.

- Non-Refundable Transfers: Please be advised that once CURD Coins are transferred from one user to another, the transaction is final and cannot be reversed. CURD Coins, once transferred, are considered fully under the control of the recipient, and as such, are non-refundable by CURD. Users are encouraged to exercise caution and make informed decisions when initiating CURD Coin transfers to other users.

- User Responsibility: It is the responsibility of the user to ensure the accuracy of the recipient's information before proceeding with the transfer. CURD is not responsible for coins sent to an incorrect user or incorrect amount due to the entry of inaccurate information by the sender. Users are urged to double-check details thoroughly before completing a transfer.

- Dispute Resolution: In the event of a dispute related to the transfer of CURD Coins, users are encouraged to resolve the matter amicably amongst themselves. CURD does not mediate disputes arising from voluntary CURD Coin transfers between users. Users partaking in the transfer of CURD Coins agree to these terms, acknowledging the irreversible nature of such transactions.

By engaging in the transfer of CURD Coins, users affirm their understanding and acceptance of this clause, recognizing the autonomy of their actions and the irrevocable nature of CURD Coin transfers on the CURD platform.

Exceptional Circumstances: While our policy is not to offer refunds, we understand that exceptional circumstances may occur. In such rare cases, refund requests will be considered on a case-by-case basis. We reserve the right to grant refunds solely at our discretion, taking into account the specific situation, user history, and the nature of the request. You can contact our support team at support@curd.network.

Contact Us: If you have questions or concerns regarding this Refund Policy or wish to discuss an exceptional circumstance, please contact our support team at support@curd.network. We are dedicated to ensuring your satisfaction with our services and will do our best to address your needs.

ELIGIBILITY :

  • You represent and warrant that you are competent and eligible to enter into legally binding agreements and of age and that you have the requisite authority to bind themselves to these Terms of Use following the Law. However, if you are a minor using this Application, you may do so with the consent of your legal guardian. All Acts of minor shall be deemed to be considered as the acts undertaken under the supervision of their legal guardian.
  • You further represent that you will comply with these Terms of Use and all applicable local, state, national and international laws, rules and regulations.
  • You shall not use the Application if you are not competent to contract or are disqualified from doing so by any other applicable law, rule or regulation currently in force.

CURD MARKETPLACE :

Welcome to the CURD Marketplace, a dynamic platform designed to foster community engagement and commerce within the CURD ecosystem. Our marketplace is uniquely structured to cater to two distinct types of offerings: Products and Services.

PRODUCTS :

This segment of the marketplace allows users to explore a wide array of physical goods, ranging from handcrafted items to high-tech gadgets. Whether you're a user (“Buyer”) in search of something special or another user (“Vendor”, “Seller”) looking to expand your reach, our product marketplace offers an intuitive and secure environment for the exchange of goods.

  • Responsibility for Transactions: Transactions within the CURD marketplace are solely between the buyer and the independent vendor. CURD acts as a facilitator to provide the platform for such transactions and expressly disclaims any responsibility for the exchange of goods, services, or payments between users. Users are advised to exercise due diligence and care when entering into transactions.

  • Vendor Refund Policies: All vendors on the CURD marketplace operate under their own refund policies, which may vary. Before making a purchase, buyers are encouraged to review the vendor's refund policy. CURD does not enforce, oversee, or guarantee compliance with these policies. Transactions are subject to the specific terms and conditions set forth by each vendor, including refund eligibility and processing.

  • Dispute Resolution: Disputes arising from marketplace transactions, including those related to refunds, should be resolved directly between the buyer and the vendor. CURD does not mediate or intervene in such disputes. However, CURD provides a platform for users to report and escalate issues with vendors who fail to meet marketplace standards or engage in misconduct.

  • Reporting Issues: Users can report vendors who consistently fail to adhere to CURD's marketplace standards or who engage in fraudulent activities. Reports should be made through CURD's designated reporting mechanism. Depending on the severity and frequency of violations, CURD reserves the right to take actions, including but not limited to, vendor suspension or removal from the marketplace.

  • No Warranty by CURD: CURD does not endorse or warrant the products or services offered through the marketplace by third-party vendors. CURD makes no guarantees regarding the quality, safety, or legality of items listed in the marketplace. Users agree that CURD shall not be liable for any losses, damages, or other liabilities incurred as a result of marketplace transactions.

  • Feedback and Reviews: CURD encourages users to leave honest feedback and reviews about their experiences with vendors. This feedback is crucial for maintaining the integrity of the marketplace and assists other users in making informed decisions. CURD reserves the right to monitor and remove feedback that violates our content policies.

  • Contact Information for Vendors: Users are advised to communicate directly with vendors for inquiries, support, or refund requests related to marketplace transactions. CURD facilitates the provision of vendor contact information but does not intervene in communication unless reporting violations of marketplace policies.

  • Logistical and Fulfillment Responsibilities: Please note that CURD operates solely as a platform for vendors to showcase their products and for buyers to browse and connect with sellers. Consequently, CURD assumes no responsibility for the logistical aspects of any transaction, including but not limited to, the fulfillment of orders, shipping, delivery, and return of any products purchased through the marketplace feature of our app. The fulfillment of orders, including all logistical arrangements and customer service related to the delivery of products, is the sole responsibility of the vendor. Buyers and sellers are encouraged to communicate directly to address and resolve any logistical concerns. By using the marketplace feature, both buyers and sellers acknowledge and agree that CURD's role is limited to facilitating the visibility of products and connection between users, and CURD is not liable for any issues, disputes, or damages arising from logistical operations or fulfillment of orders.

  • Pricing and Discounts: CURD does not set, control, or influence the pricing, discounts, or promotional offers for any products or services offered within the marketplace feature of our application. All such financial terms are determined solely by the independent vendors/business users who list their products and services on CURD. As a platform, CURD facilitates the showcasing of products and services, enabling users to browse and connect with sellers directly. However, CURD bears no responsibility for any discrepancies, changes, or errors in the pricing or the availability of discounts and promotional offers. Users are encouraged to verify pricing and discount details with the sellers directly before proceeding with any transaction.

SERVICE :

Complementing our product offerings, the service marketplace is a space for users to offer and book a variety of services. From consulting sessions to fitness coaching, users (“Service Hosts”) can list their services, setting their schedules and rates, while other users (“Clients”) can browse, book, and experience these services with ease.

  • Service Hosts Responsibilities: Service Hosts commit to providing truthful, comprehensive, and clear information about the services they offer. This includes accurate descriptions, transparent pricing, and clear indication of availability. Service Hosts bear the responsibility for the legality and quality of the services they provide and for honoring the appointments made through CURD.

  • Client Engagement: Clients agree to engage respectfully and responsibly within the Service Marketplace, including providing accurate booking information and adhering to the Service Hosts' specific service terms and scheduling. Clients are responsible for any financial transactions agreed upon with Service Hosts for services booked through CURD.

  • Eligible Services: The CURD platform permits a diverse array of services to be listed in the marketplace, provided they comply with legal standards and our community guidelines. Services that are illegal, violate intellectual property rights, or contravene our standards of decency and safety are strictly prohibited. CURD reserves the right to remove listings that fail to adhere to these criteria.

  • Conduct Standards: Both Service Hosts and Clients are expected to uphold high standards of professionalism, respect, and safety during all interactions. CURD reserves the right to suspend or terminate accounts that violate these principles.

  • Bookings & Cancellations: Policies regarding bookings, cancellations, and any associated fees are set forth by individual Service Hosts. Clients are encouraged to review these policies thoroughly prior to making a booking to ensure alignment with their expectations.

  • Dispute Handling: In the event of disputes related to service bookings within the CURD Service Marketplace, including but not limited to issues concerning service quality, delivery, or refunds, it is recommended that Clients and Service Hosts attempt to resolve these matters directly through open and constructive communication. CURD serves as a facilitative platform and does not directly arbitrate or resolve disputes between Clients and Service Hosts.

  • Feedback and Ratings: CURD encourages an environment of transparency and trust. Clients are invited to provide feedback and rate the services received. This feedback system helps maintain high-quality services and informs future Clients' decisions.

  • Refund Policy: Service Hosts within the CURD Service Marketplace independently establish their own refund policies, detailing conditions under which refunds are permitted, processing timelines, and any associated fees. Clients are responsible for reviewing these policies prior to booking services, as CURD does not manage, guarantee, or enforce the execution of these individual refund terms.

  • Limitation of CURD's Liability: CURD serves as a platform provider for the Service Marketplace, not as a participant in the service transactions. As such, CURD is not liable for any direct or indirect consequences, disputes, damages, or dissatisfaction arising from services booked or cancelled through the marketplace or any grievance. Users acknowledge and agree that CURD does not vet or endorse any Service Hosts or their offerings beyond providing the platform for transactions. The responsibility to vet and choose services rests with the Clients.

  • Amendments: CURD retains the right to modify, suspend, or discontinue the Service Marketplace feature at its sole discretion. Users will be informed of significant changes to the feature or related terms, reinforcing our commitment to transparency and user satisfaction.

CURD operates as a facilitative platform that connects Buyers/Clients with independent Vendors/Sellers/Service Hosts. CURD does not partake in, influence, or assume ownership of any transactions, products, or services listed in the marketplace. Every transaction, whether for a product or a service, adheres to the specific terms and conditions set forth by the respective Vendor or Service Host, including policies on refunds, cancellations, or disputes. CURD is not responsible for inaccuracies in listings, errors in transactional processes, or the execution of orders and services. It is the responsibility of Buyers/Clients to verify the details of transactions and to comply with the established policies of Vendors and Service Hosts. CURD disclaims all liability for losses or damages resulting from transactions within the marketplace.

CONTENT :

All text, graphics, User interfaces, visual interfaces, photographs, trademarks, logos, brand names, descriptions, sounds, music and artwork (collectively, ‘Content’), is generated/provided or based on information provided by the users or third parties and We have no control and make no guarantees regarding the quality, the accuracy, integrity or genuineness of such content or such other information provided on the Application.

All the Content displayed on the Application is subject to copyright and shall not be reused by You (or a third party) without the prior written consent from Us and the copyright owner.

You are solely responsible for the integrity, authenticity, quality and genuineness of the content provided on the Application and whilst feedback and comments by You can be made via the Application, we bear no liability whatsoever for any feedback or comments made by the other Users or made in respect of any of the content on the Application. Further, the Application reserves its right to suspend the account of any User for an indefinite period to be decided at the discretion of the Application or to terminate the account of any User who is found to have created or shared or submitted any content or part thereof that is found to be untrue/inaccurate/misleading or offensive/vulgar. You shall be solely responsible for making good any financial or legal losses incurred through the creation/sharing/submission of Content or part thereof that is deemed to be untrue/inaccurate/misleading.

You have a personal, non-exclusive, non-transferable, revocable, limited privilege to access the content on the Application. You shall not copy, adapt, and modify any content without written permission from Us.

INDEMNITY :

You agree to indemnify, defend and hold harmless the Us, and our respective directors, officers, employees and agents (collectively,"Parties"), from and against any losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Us that arise out of, result from, or maybe payable by, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed according to these Terms of Use. Further, You agrees to hold the Us harmless against any claims made by any third party due to, or arising out of, or in connection with:

  • Your use of the Application,
  • Your violation of these Terms of Use;
  • Your violation of any rights of another;
  • Your alleged improper conduct according to these Terms of use;
  • Your conduct in connection with the Application;

You agree to fully cooperate in indemnifying Us at your expense. You also agree not to settle with any party without consent from Us.

In no event shall we be liable to compensate You or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable, and whether or not You had been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortuous action, or any other claim arising out of or in connection with the Your use of or access to the Application and/or the Services or materials contained therein.

LIMITATION OF LIABILITY :

  • We are not responsible for any consequences arising out of the following events:

    • If the Application is inoperative/non-responsive due to any connectivity errors associated with the internet connection such as but not limited to slow connectivity, no connectivity, server failure.
    • If you have fed incorrect information or data or for any deletion of data.
    • If there is an undue delay or inability to communicate through email.
    • If there is any deficiency or defect in the Services managed by Us.
    • If there is a failure in the functioning of any other service provided by Us.
  • The Application accepts no liability for any errors or omissions, on behalf of itself, or for any damage caused to You, Your belongings, or any third party, resulting from the use or misuse of the Application or any service availed of by Us through the Application. The service and any Content or material displayed on the service is provided without any guarantees, conditions or warranties as to its accuracy, suitability, completeness or reliability. We will not be liable to you for the unavailability or failure of the Application.
  • You are to comply with all laws applicable to you or your activities, and with all Policies, which are hereby incorporated into this Terms of Use by reference.
  • The Application expressly excludes any liability for any loss or damage that was not reasonably foreseeable by the Application and which is incurred by you in connection with the Application, including loss of profits; and any loss or damage incurred by you as a result of your breach of these Terms of Use.
  • To the fullest extent permitted by law, We shall not be liable to You or any other party for any loss or damage, regardless of the form of action or basis of any claim. You acknowledge and agree that your sole and exclusive remedy for any dispute with us is to terminate your use of the Application.

Limitation of Liability for External Links

- External Links and Third-Party Services: The CURD platform may contain links to third-party websites, services, and advertisements for informational and convenience purposes ("External Links"). These External Links are not under the control of CURD, and the inclusion of any link does not imply endorsement, approval, or verification by CURD of the site or any association with its operators.

- Disclaimer of Liability: CURD expressly disclaims any responsibility or liability for the content, privacy policies, or practices of any third-party websites or services. User interactions with External Links, including the purchase of goods or services, participation in promotions, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between the user and the third-party. Users should conduct their own due diligence before engaging in any transaction or relying on information provided by External Links.

- User Acknowledgement: By using the CURD platform, users acknowledge and agree that CURD shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available through External Links. Users are advised to read the terms and conditions and privacy policies of any third-party websites or services that they visit.

- Advice to Users: CURD recommends that users exercise caution and use good judgement when clicking on External Links. CURD aims to ensure the relevance and safety of the links provided but cannot guarantee the standards of every link or the integrity of every site linked.

TERMS

  • These Terms of Use shall continue to form a valid and binding contract between us and shall continue to be in full force and effect until you continue to access and use the Applications.
  • You may terminate your use of the Application at any time.
  • We may terminate these Terms of Use and close your account at any time without notice and/or suspend or terminate Your access to the Application at any time and for any reason, if any discrepancy or legal issue arises.
  • Such suspension or termination shall not limit our right to take any other action against you that we consider appropriate.
  • It is also hereby declared that we may discontinue the Services and Applications without any prior notice.

TERMINATION

  • We reserve the right, in its sole discretion, to unilaterally terminate Your access to the Application, or any portion thereof, at any time, without notice or cause.
  • We also reserve the universal right to deny access to You, to any/all of are on its Application without any prior notice/explanation to protect the interests of the Application and/or other Users to the Application.
  • We reserve the right to limit, deny or create different access to the Application and its features concerning different Users, or to change any of the features or introduce new features without prior notice.
  • You shall continue to be bound by these Terms of use, and it is expressly agreed to by You that You shall not have the right to terminate these Terms of Use till the expiry of the same.

COMMUNICATION

By using this Application and providing Your identity and contact information to Us through the Application, You agree and consent to receive calls, e-mails or SMS from Us and/or any of its representatives at any time.

You can report to “support@curd.network” if you find any discrepancy with regard to Application or content-related information and we will take necessary action after an investigation. The response with resolution (if any issues found) shall be dependent on the time is taken for investigation.

You expressly agree that notwithstanding anything contained herein above, it may be contacted by Us relating to any services availed by You on the Application or anything pursuant thereto and You agree to indemnify Us from any harassment claims. It is expressly agreed to by Us that any information shared by Us shall be governed by the Privacy Policy.

USER OBLIGATIONS AND FORMAL UNDERTAKINGS AS TO CONDUCT

You agree and acknowledge that You are a restricted user of this Application and you:

  • Agree to provide genuine credentials during the process whenever required on the Application. You shall not use a fictitious identity to register. We are not liable if you have provided incorrect information.
  • Agree to ensure the Name, Email address, Address, Mobile number and any such other information that may be provided during account registration is valid at all times and shall keep your information accurate and up-to-date.
  • You agree that You are solely responsible for maintaining the confidentiality of your account password. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to close your account at any time for any or no reason.
  • Understand and acknowledge that the data submitted is manually entered into the database of the Application. You also acknowledge the fact that data so entered into the database is for easy and ready reference for You, and to streamline the Services through the Application.
  • The Vendor take the sole and absolute responsibilities of the quality or quantity of the Product. In case of any discrepancy, the Vendor shall be solely liable.
  • The Customer understands that the Application is not selling any product and they are merely bridging the gap between the two. The Customer will hole the Vendor liable for any fault, defect and discrepancy in the Product.
  • Authorize the Application to use, store or otherwise process certain personal information and all published Content, responses, locations, User comments, reviews and ratings for personalization of Services, marketing and promotional purposes and for optimization of User-related options and Services.
  • Understand and agree that, to the fullest extent permissible by law, the Application or any of their affiliates or their respective officers, directors, employees, agents, licensors, representatives, operational service providers, advertisers or suppliers shall not be liable for any loss or damage, of any kind, direct or indirect, in connection with or arising from the use of the Application or this terms of use, including, but not limited to, compensatory, consequential, incidental, indirect, special or punitive damages.
  • Are bound not to cut, copy, modify, recreate, reverse engineer, distribute, disseminate, post, publish or create derivative works from, transfer, or sell any information or obtained from the Application. Any such use/limited use of the Application will only be allowed with the prior express written permission.
  • Agree not to access (or attempt to access) the Application and/or the materials or Services by any means other than through the interface provided by the Application. The use of deep-link, robot, spider or other automatic devices, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Application or its content, or in any way reproduce or circumvent the navigational structure or presentation of the Application, materials or any content, or to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Application will lead to suspension or termination of your access to the Application. We disclaim any liabilities arising concerning such offensive content on the Application.
  • Expressly agree and acknowledge that the Content generated by the Users and displayed on the Application is not owned by Us and that We are in no way responsible for the content of the same. You may, however, report any offensive or objectionable content, which We may then remove from the Application, at our sole discretion.

You further undertake not to:

  • Engage in any activity that interferes with or disrupts access to the Application or the services provided therein (or the servers and networks which are connected to the Application).
  • Impersonate any person or entity, or falsely state or otherwise misrepresent his/her affiliation with a person or entity.
  • Probe, scan or test the vulnerability of the Application or any network connected to the Application, nor breach the security or authentication measures on the Application or any network connected to the Application. The User may not reverse look-up, trace or seek to trace any information relating to any other User of, or visitor to, the Application, or any other viewer of the Application, including any User account maintained on the Application not operated/managed by the User, or exploit the Application or information made available or offered by or through the Application, in any manner.
  • Disrupt or interfere with the security of, or otherwise cause harm to, the Application, systems resources, accounts, passwords, servers, or networks connected to or accessible through the Application or any affiliated or linked Applications.
  • Use the Application or any material or content therein for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of this Application or any other third party (s).
  • Violate any code of conduct or guideline which may apply for or to any particular service offered on the Application.
  • Violate any applicable laws, rules or regulations currently in force.
  • Violate any portion of these Terms of Use or the Privacy Policy, including but not limited to any applicable additional terms of the Application contained herein or elsewhere, whether made by amendment, modification, or otherwise.
  • Commit any act that causes Us to lose (in whole or in part) the Services of its Internet Establishment ("ISP") or in any manner disrupts the Services of any other supplier/service provider of the Applicatio.
  • You hereby expressly authorize Us to disclose any and all information relating to You in our possession to law enforcement or other government officials, as We may in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those involve personal injury and theft/infringement of intellectual property. You further understand that the Application might be directed to disclose any information (including the identity of persons providing information or materials on the Application) as necessary to satisfy any judicial Order, law, regulation or valid governmental request.
  • By indicating Your acceptance to use any services offered on the Application, You are obligated to complete such transactions after making payment. You shall be prohibited from indicating their acceptance to avail services where the transactions have remained incomplete.
  • You agree to use the services provided by Us, our affiliates, consultants and contracted companies, for lawful purposes only.
  • You agree to provide authentic and true information. We reserve the right to confirm and validate the information and other details provided by You at any point in time. If upon confirmation such details are found to be false, not to be true (wholly or partly), We shall in our sole discretion reject the registration and debar You from using the Application without prior intimation whatsoever.
  • You agree not to post any material on the Application that is defamatory, offensive, obscene, indecent, abusive, or needlessly distressful or advertising any goods or services. More specifically, You agree not to host, display, upload, update, publish, modify, transmit, or in any manner share any information that:
    • belongs to another person and to which you have no right to.
    • is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever.
    • is in any way harmful to minors.
    • infringes any patent, trademark, copyright or other proprietary rights.
    • violates any law for the time being in force.
    • deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing.
    • Abuse, harass, threaten, defame, disillusion, erode, abrogate, demean or otherwise violate the legal rights of others.
    • Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity.
    • Publish, post, disseminate, any grossly harmful information, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986.
    • Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

SUSPENSION OF USER ACCESS AND ACTIVITY

Notwithstanding other legal remedies that may be available, we may in our sole discretion, limit your access and/or activity by immediately removing your access credentials either temporarily or indefinitely, or suspend/terminate your association with the Application, and/or refuse to the usage of the Application, without being required to provide you with notice or cause:

  • If you are in breach of any of these Terms of Use or the Privacy Policy.
  • If you have provided wrong, inaccurate, incomplete or incorrect information.
  • If your actions may cause any harm, damage or loss to the other Users or Us, at our sole discretion.
  • Any other reason mentioned in the Terms of Use or deemed fit by Us.

INTELLECTUAL PROPERTY RIGHTS

Unless expressly agreed to in writing, nothing contained herein shall give you a right to use any of the trade names, trademarks, service marks, logos, domain names, information, questions, answers, solutions, reports and other distinctive brand features, save according to the provisions of these Terms of Use that shall be available on the Application. All logos, trademarks, brand names, service marks, domain names, including material, designs, and graphics created by and developed by either the Application or such other third party and other distinctive brand features of the Application are the property of the Application or the respective copyright or trademark owner. Furthermore, concerning the Application, we shall be the exclusive owner of all the designs, graphics and the like, related to the Application.

You shall not use any of the intellectual property displayed on the Application in any manner that is likely to cause confusion among existing or prospective users of the Application, or that in any manner disparages or discredits the Application, to be determined in the sole discretion.

You are aware of all intellectual property, including but not limited to copyrights, relating to said services resides with the owners, and that at no point does any such intellectual property stand transferred from the aforementioned creators. You are aware that we merely provide the Application through which You can communicate with other users and the Application does not own any of the intellectual property relating to the independent content displayed on the Application, apart from created graphics and specified content

You are further aware that any reproduction or infringement of the intellectual property of the aforementioned owners by You will result in legal action being initiated against You by the respective owners of the intellectual property so reproduced/infringed upon. It is agreed to by You that the contents of this section shall survive even after the termination or expiry of these Terms of Use and/or Privacy Policy

Users of the CURD platform may create, upload, share, and post content, including but not limited to, text, images, videos, and links ("User Content"). By posting User Content on CURD, you grant CURD Labs Limited a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content throughout the world in any media. This license includes the right for CURD to make your User Content available to other companies, organizations, or individuals who partner with CURD for the syndication, broadcast, distribution, or publication of such User Content on other media and services.

You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to grant this license to CURD for all User Content you submit. You also agree to provide accurate and complete information in connection with your submission of any User Content on the CURD platform. CURD does not claim ownership of your User Content but by posting it, you grant CURD the rights stated above.

DISCLAIMER OF WARRANTIES AND LIABILITIES

  • You further agree and undertake that you are accessing the Application at your sole risk and are using the best and prudent judgement before availing of any features on the Application or accessing/using any information displayed thereon.
  • You agree that any kind of information, resources, activities, recommendations obtained/availed from the Application, written or oral, will not create any warranty and we disclaim all liabilities resulting from these.
  • We do not guarantee that the features and content contained in the Application will be uninterrupted or error-free, or that the Application or its server will be free of viruses or other harmful components, and You hereby expressly accept any associated risks involved with your use of the Application.
  • It is further agreed to by You that the contents of this section shall survive even after the termination or expiry of the Terms of Use and/or Privacy Policy.

FORCE MAJEURE

We will not be liable for damages for any delay or failure to perform our obligations hereunder if such delay or failure is due to cause beyond our control or without its fault or negligence, due to Force Majeure events including but not limited to acts of war, acts of God, earthquake, riot, fire, festive activities sabotage, labour shortage or dispute, internet interruption, technical failure, breakage of sea cable, hacking, piracy, cheating, illegal or unauthorized.

DISPUTE RESOLUTION AND JURISDICTION

In the event of any dispute arising out of or in connection with this agreement, including any dispute relating to the validity of this agreement, the parties shall, at first instance, attempt to resolve the dispute by mediation administered by the Centre for Online Resolution of Disputes (“CORD”) (www.resolveoncord.com) and conducted in accordance with the CORD Rules of Mediation, by a sole mediator to be appointed by CORD.

You expressly agree that the Terms of Use, Privacy Policy and any other agreements entered into between the Parties are governed by the laws, rules, and regulations of UAE.

MISCELLANEOUS PROVISIONS

  • Entire Agreement: These Terms of Use, read with the Privacy Policy, form the complete and final contract between us with respect to the subject matter hereof and supersedes all other communications, representations, and agreements (whether oral, written or otherwise) relating thereto.
  • Waiver: The failure at any time to require performance of any provision of these Terms of Use shall in no manner affect our right at a later time to enforce the same. No waiver by us of any breach of these Terms of Use, whether by conduct or otherwise, in any one or more instances, shall be deemed to be or construed as a further or continuing waiver of any such breach, or a waiver of any other breach of these Terms of Use.
  • Severability: If any provision/clause of these Terms of Use is held to be invalid, illegal or unenforceable by any court or authority of competent jurisdiction, the validity, legality, and enforceability of the remaining provisions/clauses of these Terms of Use shall in no way be affected or impaired thereby, and each such provision/clause of these Terms of Use shall be valid and enforceable to the fullest extent permitted by law. In such case, these Terms of Use shall be reformed to the minimum extent necessary to correct any invalidity, illegality or unenforceability, while preserving to the maximum extent the original rights, intentions and commercial expectations of the Parties hereto, as expressed herein.
  • Contact Us: If you have any questions about these Terms of Use, the practices of the Application, or your experience, you can contact us by emailing at support@curd.network

CONTACT US

support@curd.network

UAE :

+971 551546671

India :

+91 8657020354

Spring Technologies FZCO

101 Building A2, IFZA Business Park, Dubai Silicon Oasis, Dubai. 342001, UAE